Shipping policy

Thank you for visiting Palmetto Cowboy Co.! We are committed to delivering your order promptly and securely. Please review our shipping policies below:

Order Processing:

  • Orders are processed within 1-3 business days after receiving your payment.
  • Orders placed on weekends or holidays will be processed on the next business day.
  • Some orders may come in multiple shipments due to different distributor locations.

Shipping Methods & Delivery Time:

  • We offer standard shipping via USPS, UPS, or FedEx.
  • Estimated delivery times are:
    • Domestic (within the U.S.): 3-9 business days
    • International: 7-21 business days.

Shipping Costs & Free Shipping:

  • Shipping costs are calculated based on weight, dimensions, destination, and chosen shipping method.
  • Enjoy free shipping on orders over $85.

Tracking & Notifications:

  • Once your order is shipped, you will receive a confirmation email with a tracking number.
  • You can track your shipment through the carrier’s website.

International Shipping & Customs:

  • Customers outside the U.S. are responsible for any customs duties or taxes applicable in their country.
  • Shipping times may vary due to customs processing.

Lost or Damaged Items:

  • Please inspect your package upon receipt.
  • Contact us within 7 days if your order has been lost or damaged during transit. We will work with the carrier to resolve the issue.

Address Accuracy:

  • Please ensure your shipping address is correct. We are not responsible for delays or failed deliveries due to incorrect addresses provided by the customer.

Questions & Support:

  • For any shipping inquiries, please contact our customer service at [your contact info].

Thank you for choosing Palmetto Cowboy Co. We appreciate your business!